In short: We collect only what we need to provide and schedule your cleaning service, we never sell your data, and you can ask us to delete it at any time. Last updated 6 October 2026.
Who this applies to
This policy covers personal information handled by ES Cleaning Services LLC (Ehtasham Sikandar Building Cleaning Services L.L.C., Trade Licence 1218059), Business Bay, Dubai, through this website and our booking channels.
What we collect
- Your name, phone number, email and the service address, when you book by website, phone or WhatsApp.
- Details of the service you request, so we can quote and schedule it.
- Basic website usage data (through standard analytics and advertising cookies) to understand how the site is used and to improve it.
How we use it
We use your information to quote, schedule and carry out the service you booked, to contact you about the appointment, to invoice you, and to respond to questions or complaints. We do not use your details for anything you have not asked for.
Who we share it with
We do not sell your personal information. We share it only with the ES team members and technicians assigned to your job, and with service providers that help us operate (for example messaging or payment tools), to the extent needed to deliver the service.
Cookies and analytics
This site uses standard analytics and advertising cookies (including Google services) to measure traffic and the performance of our ads. You can control cookies through your browser settings.
Keeping your data and your rights
We keep your information only as long as needed for the service and our records. You can ask us to see, correct or delete the personal information we hold about you — just contact us.
Contact
For any privacy question or request, email support@escleaners.com or call +971 50 964 0024.